Before any exchange, credit or return can be actioned for your uniform, you must call or email us for an RA Authorisation number.
An RA number for an exchange will only be provided if your return meets the following criteria:
1. Goods are unworn
2. Goods are in original packaging with tags
3. Goods are returned within 14 days of receipt of goods.
An RA number for a return/credit will only be provided if your return meets the following criteria:
1. Goods are faulty
2. Goods have been received in error
**Please provided RA number # and return with your items if you wish to gain a credit or exchange.***
RA number # _____________
All details of this form must be filled in correctly and along with a copy of the original invoice that the items relate to. Costs associated with sending the exchange item to Australian Clothing Company P/L are the responsibility of the sender.
Location and Address:__________________________________________________
Invoice number for garment/s :________________________________
Please list what you are returning and the reason the garment is to be returned:
Wrong Size □ Incorrectly Ordered □ Faulty Stock □ Picking Error □ Samples □ Please tick whether the returned item/s are for exchange or credit